PayPal funds freeze plan draws fire - Feb. 8, 2008.
The buyer sent the money via paypal, he picked up the item a week ago and paypal is STILL holding funds as 'pending' - for three weeks! Is this normal? I haven't sold on ebay for a while but this is ridiculous.
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Ebay’s interest here is in controlling more elements of the checkout process in order to make the user experience more hassle-free like Amazon—and the money on the table highlights the stakes.
The hold on the buyer's payment is a blanket policy applied to all new and adhoc sellers. For a collection only item even though you have to offer Paypal you could have asked the buyer if they could pay in cash but too late for that now. You won't be able to get the money released sooner than 21 days I'm afraid.
Managed payments simplifies the buying and selling experience on eBay by delivering multiple enhancements, such as: Choice: Offer more payment options for buyers (credit, debit, and gift cards; Apple Pay; Google Pay; PayPal and PayPal Credit) Convenience: Access everything you need, all in one place: customized reports, a single source for fees, refunds, labels, simplified protections, tax.
How to Get PayPal to Release Funds. PayPal might place a hold on your funds for several reasons. One of the most common is that a dispute exists over the purchased item or payment amount. Another reason might be that PayPal feels the need to confirm the source of the funds to make certain they are legitimate. A third.
To contact your buyer through eBay: Click My eBay at the top of most eBay pages. You may be asked to sign in. Click Sold on the left side of the page under the Sell heading.. Click the Send Money tab located at the top of most PayPal pages. Enter the information required to send money to the buyer.